100% Satisfaction Guaranted

Satisfying clients is a big priority


We want you to love every part of your Swank Wash® experience, from booking your service online, to the Swank Wash® itself. That's why all of our clients are covered by our satisfied customer guarantee. 

Satisfied customer guarantee

Our satisfied customer guarantee is valid across all Swank Wash® services. If you are not  100% satisfied with your Swank Wash®, we will compensate you. In the first instance, we will organise a time for a care care consultants to pop back and rectify the issue, but if that does not solve the problem, we will offer you a refund or credit.  

We're here to help


In order for us to help you in the best way, please get in touch with us as soon as possible. 


Please remember that the guarantee is valid for up to 24hours after your Swank Wash®.

Please contact us during this period to claim under guarantee.